Privacy Policy

1. Who We Are

Ruhl Furniture & Flooring ("we", "our", or "us") operates the website at ruhlfurniture.com and our showroom at 511 Broadway St., New Haven, IN 46774. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

2. Information We Collect

• Contact information — name, phone number, and email address when you fill out a contact or scheduling form.
• Usage data — pages visited, time on site, referring URLs, and browser/device type, collected automatically via analytics.
• Favorites & preferences — products you save to your favorites list, stored locally in your browser.
• Communications — messages or inquiries you send us by phone, text, or email.

3. How We Use Your Information

• To respond to your inquiries and schedule appointments.
• To improve our website and understand which products and pages are most useful to visitors.
• To send promotional communications only if you have opted in.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies & Analytics

Our website uses cookies and similar tracking technologies to collect anonymous usage data. This helps us understand how visitors interact with our site. You can disable cookies in your browser settings, though some features may not work correctly as a result.

5. Third-Party Services

We may use trusted third-party services (such as Google Analytics and email providers) that process data on our behalf. These providers are contractually obligated to handle your data securely and only for the purposes we specify.

6. Data Retention

We retain contact form submissions and inquiry data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at the information below.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the revised policy.